The insurance industry has a significant fraud problem. Whether targeting the insurance carrier, broker or policyholder, scams are a large financial burden for all stakeholders.
Insurance firms must take deliberate steps to implement a comprehensive customer authentication and fraud prevention strategy.
In this...
Securing user accounts from both bots and human attackers has become one of the most fundamental challenges of delivering modern applications and services. Attackers continuously develop ever more sophisticated techniques for taking over user accounts.
Aggressive security policies lead to false positives and...
The edge of your enterprise is now anywhere people work, and defending this borderless enterprise requires focusing on the human factor - user identity. Implementing strong, multi-factor authentication designed for the people that use it and manage it is a large step forward towards bolstering IAM systems.
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The unrelenting tide of data breach and compliance challenges continues to plague an increasingly mobile workforce and business models. This has caused a dynamic transformation in the way employees, partners, contractors, and visitors are authenticated.
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The move...
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI.
In this paper, we...
The stakes are high for consumer brands in today's data privacy landscape. Sophisticated cyberattacks and front-page data privacy breaches threaten to compromise customer data and damage brand trust.
To succeed today, brands must implement a data security and privacy strategy that prioritizes customer trust. Are...
Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the...
In today's markets, customer identities and the personal data associated with them are among the most critical and valuable assets of any enterprise. Managing these digital identities from first registration and login to the later stages of the customer relationship and extracting business value from the associated...
Every industry is vulnerable to breaches - and more often than not, weak or stolen passwords are the culprit of confirmed data breaches. That shows that many attacks are relying on tried-and-true methods, but that isn't necessarily a good thing. Despite the growing capacity to detect known threats, user credentialing...
Password isn't a four-letter word, but for security leaders it is just as cringe-worthy. Single-factor authentication is putting organizations both large and small at risk of data breaches daily - and two-factor authentication can be just as risky, especially if access codes are delivered via text message. The best...
For financial institutions, every new customer heralds an opportunity - but if the organization doesn't know enough about that customer there may be risks as well. Using know your client (KYC) and customer due diligence (CDD) checks as an initial first line of defense in reducing the risk of money laundering and...
We see a counterintuitive future whereby better security no longer means a more complicated or cumbersome user experience. We see a future in which users happily take control of their privacy, out-of-band mobile MFA is the norm, and nobody suffers the fallout from the last major credential breach. This future is free...
Gates Corporation CISO Sam Masiello on how they brought their vision of a global authentication authority to life with advisory, configuration, deployment, and employee training.
Enterprises today have many digital ways of interacting with their customers - and therefore just as many ways for authenticating those users and transactions. Sesh Venkataraman of CA Technologies explains the business value of omnichannel authentication solutions.
Flat-out, traditional IAM practices are insufficient to secure a modern enterprise that relies on such diverse endpoints and connected devices. But API management can play a strong complementary role, says Jay Thorne of CA Technologies, a Broadcom company.
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